Chez Lui Café Merchant Policy
Product Details
Chez Lui Café offers premium 12 oz bags of Haitian coffee, medium roast, carefully sourced and roasted to deliver a rich and authentic flavor. Each bag is sealed for freshness and quality.
Ordering & Payment
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- Orders can be placed through our official website: www.chezluicafe.com.
- We accept major credit cards, PayPal, and other secure payment methods.
- Payments must be completed before orders are processed and shipped.
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Shipping & Delivery
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- Orders are processed within 2-3 business days after payment confirmation.
- Shipping options vary based on location and preferred delivery method.
- Standard shipping times are estimated between 3-7 business days within the U.S.
- Customers will receive a tracking number once their order has been shipped.
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Returns & Refunds
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- Due to the nature of our product, we do not accept returns on coffee bags once they have been opened.
- If a product arrives damaged or defective, please contact us at info@chezluicafe.com within 7 days of delivery for a replacement or refund.
- Refunds are issued at our discretion and may take 5-10 business days to process.
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Wholesale & Bulk Orders
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- Merchants interested in stocking Chez Lui Café coffee can contact us at info@chezluicafe.com for bulk pricing and partnership opportunities.
- Minimum order quantities and special pricing may apply for wholesale purchases.
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Customer Support
For any inquiries, concerns, or special requests, please reach out to our support team at info@chezluicafe.com. We are committed to providing excellent service and ensuring customer satisfaction.
Chez Lui Café reserves the right to update this policy at any time.